By using our theme, you agree to the following terms. Please read them carefully.

1. License

You Have the Freedom To:
  • Customize and adapt the theme to meet your unique requirements, independently or with our modification services.

  • Utilize the theme with Zendesk Help Center for personal, client, or employer projects.

  • Use the theme under one Help Center account

  • Apply the theme to a single domain, whether your Help Center is yet to be launched or already in operation.

  • Not specify 128Zen in your Help Center.

You Must Respect the Terms and Avoid:
  • Distributing, reselling, or sharing the theme in its original or altered form.

  • Asserting ownership rights over the theme; intellectual property rights remain with 128ZEN.

  • Creating more than one Help Center using the same theme under Single license.

  • Granting access to competing entities from rival companies to the theme.

  • Licensing theme templates for download on your website.

  • Showcasing theme templates for commercial purposes without attributing 128ZEN.

  • Posting the theme code in public repositories.

  • In case of unauthorized use, we reserve the right to revoke the original license without reimbursement and may take legal action.

2. Third-Party Duplications

You are bound by the pact to take commercially responsible measures to thwart third parties from duplicating the theme. If you sense any unauthorized use, kindly notify us at 128ZEN.

3. Support

Our support encompasses addressing any queries related to the software we provide, excluding troubleshooting for custom configurations.

4. Warranties

The theme is meticulously created in alignment with industry standards for design and functionality. Products are not only visually appealing but also functionally compatible across all supported browsers, within reasonable limitations.

5. Refund Policy

The theme cannot be returned or refunded.Refunds may be granted under extraordinary circumstances, including non-delivery, download issues, products not matching their descriptions.

6. Revisions to this Policy

We reserve the right to introduce new changes or modify existing content. Your continued use of the theme after any alterations means your acceptance of the updated terms.

7. Contact Us

If you wish to delve deeper into the details of these terms, communicate with us at