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Your Partner for Better Support Solutions


Our customers are at the forefront of every decision we make. We understand that their success is our success. We go the extra mile to anticipate their needs, provide exceptional service, and exceed their expectations.


We are passionate about innovation. We continuously seek better solutions and embrace change. Innovation is not just a buzzword; it's a way of life at 128ZEN.


We value transparency in our interactions with team members and clients. We believe that open communication builds trust and fosters strong relationships.


Tailored Support Solutions

At 128ZEN, we believe in delivering support solutions that are perfectly aligned with your unique identity and needs. Our custom-crafted themes and support services ensure that your help center reflects your vision and goals.

Customer-Centric Focus

Your customers are our top priority. We're committed to enhancing the customer support experience, which, in turn, leads to higher customer satisfaction and loyalty. Together, we'll fuel your growth.

Unmatched Expertise

We take pride in our exceptional team of experts who bring a wealth of experience to every project. With an industry knowledge and a passion for innovation, our team is dedicated to delivering top-notch solutions that exceed your expectations.

Our Vision

Leading in Customer Support

At 128ZEN, we have a clear mission: to stay at the forefront of reshaping the customer support landscape. We've optimized the process of launching a help center swiftly and effectively. When you choose 128ZEN, you can count on a forward-thinking approach that sets new standards in customer support solutions.

Executive Team

Our success is a result of teamwork and building upon our technical expertise and creative style providing a full-service solution to our clients.


Zendesk themes crafted by skilled designers

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What Our Customers Say

Our dedicated team of designers and developers is committed to creating visually stunning and user-friendly help center themes that boost your brand and streamline customer interactions. But don't just take our word for it. See what our clients say about their experience with our themes:


"Our help center got a complete makeover with the Dexo Zendesk theme. The improved design and functionality have made a significant difference in how our customers engage with us. Highly recommended!"

Mary Johnson

"Thanks to 128ZEN, our help center now matches our brand's identity perfectly. The theme not only looks fantastic but also boosted our customer satisfaction ratings. Outstanding work!"

Robert Smith

“The Dexo theme saved us time and resources. The support team was responsive and helped us every step of the way. Great product and service!”

Emily Davis

"Working with 128ZEN on our Zendesk theme was a game-changer for us. Their attention to detail and ability to capture our brand essence in the design were outstanding. Our customers are thrilled with the new look and functionality."

Mark Turner

"I can't thank 128ZEN enough for their Zendesk theme. It's user-friendly, responsive, and has reduced customer queries significantly. Our team can now focus on more complex issues knowing that our help center is in good hands."

Sarah Adams

"The transformation 128ZEN brought to our help center was remarkable. Their Zendesk theme made our support resources more accessible and visually appealing. The result? Happier customers and a more efficient support team."

Jessica Adams

"We were initially hesitant about investing in a custom Zendesk theme, but ZEN128 made it worth every penny. The theme's flexibility and the responsiveness of their team made the transition seamless. Our support center has never looked better!"

Michael Carter

"Dexo theme not only enhanced our help center's appearance but also boosted user engagement. It's amazing how it improved the overall customer experience. Thank you for helping us stand out in our industry!"

Laura Martin

"Choosing 128ZEN was a strategic move for our business. Their theme has helped us showcase our tech solutions effectively, and our customers have noticed the difference. We're extremely satisfied with the results."

Chris Baker

"Our experience with 128ZEN has been exceptional. Their Dexo theme transformed our help center into a user-friendly and visually stunning resource. The increased customer satisfaction is proof of their expertise."

Sarah Mitchell

"Choosing Dexo theme was one of the best decisions we've made. It streamlined our support process and made information more accessible to our clients. The support from their team was fantastic throughout."

Michael Rodriguez

"Kudos to 128ZEN for their  theme! It seamlessly integrated with our brand and made our help center a true asset. The increased engagement and positive feedback from our clients speak volumes about the quality of their themes."

Mark Davis